Not quite right? You have 30 days from delivery to request a change-of-mind return. Items must be unworn, unwashed and unaltered, with tags attached; swimwear needs its hygiene seal.

Email our team for return instructions before sending it back. You cover change-of-mind return postage. Approved refunds are processed within 7 calendar days of receiving and checking your return.

Find your fit with Find your size, just above the size options. Check whether the guide uses body or garment measurements. Need a hand? We’re happy to help.

We’d love to help. Email contact@maisonrivenord.com and we’ll reply within 24 hours.

We’re sorry something isn’t right. Email us your order number and a short description of the issue. Photos are helpful if available, but you can contact us without them. For faulty, damaged or incorrect items, we cover return costs and arrange the appropriate remedy under Australian Consumer Law.

Your order should arrive in 6–11 business days, including 1–2 business days for processing. You’ll find full details in our shipping policy.

Yes — enjoy free standard shipping on every order within Australia.

We work with international fulfilment partners, so your order may ship from an overseas warehouse.

We’ll email your tracking details as soon as your order ships. You can also track your order here.

For now, we deliver within Australia only.